Questions · Townsville
Cake questions, answered
Everything people usually ask before ordering a custom cake in Townsville. Can’t see your question? Send me a message and I’ll get back to you.
Ordering and booking
How far ahead should I order?
For birthdays and celebrations, at least 2 weeks, or 3–4 weeks for detailed designs. Big tiered cakes and busy weekends book out sooner, so ask early. Need something sooner? Ask anyway, or try a Quick Pick.
How do I book, and when is my date locked in?
Send an enquiry and I'll reply within 24 hours with a written quote. Your date is locked in once the deposit is paid.
How ordering worksHow much is the deposit and when is the balance due?
A 50% deposit locks in your date, and the balance is due 7 days before. Orders under $150 are paid in full.
What if I need to cancel or change my date?
You get one free date change if you let me know at least 14 days before and the new date is free. Cancellations follow a sliding scale set out in the Terms.
Read the TermsWhat payment methods do you take?
PayID or bank transfer, or card through Square. No card surcharges.
Cakes, flavours and allergies
How much does a custom cake cost?
Custom cakes start from $140 for a 6" cake that feeds 12–14, and bento cakes from $45. The final price depends on size, design and extras. Every price is on the prices page.
See all pricesWhat flavours do you offer?
Classics like vanilla bean and chocolate fudge, plus Townsville favourites like mango & passionfruit and lime & coconut. Each flavour lists its allergens.
See the flavour menuCan you make a cake without gluten, egg or nuts?
I can make some cakes without certain ingredients, but my kitchen handles wheat, milk, egg, soy, nuts and sesame, so traces are possible. Please tell me about every allergy when you enquire. Full allergen information is available on request.
Allergen informationHow many people will my cake feed?
A 6" cake feeds 12–14 party-size slices, an 8" feeds 22–25. Finger slices (coffee serves) feed about twice as many. The serves calculator works it out for you.
Use the serves calculatorCan you copy a cake from Pinterest or Instagram?
Send me the photos you love. I'll match the style and colours and make it your own, but I won't copy another cake artist's work exactly.
Are there non-edible parts on my cake?
Sometimes. Tiered and tall cakes have dowels or straws, and toppers, wires, picks or fresh flowers may be used. Please remove them before serving.
Pick-up, delivery and heat
Do you deliver? Where, and how much?
Yes, across Townsville from $20. Magnetic Island, Ayr, Charters Towers and Ingham are quoted. Tiered cakes are delivered and set up by me.
Delivery areas and feesWhere and when do I pick up?
Pick-up is by appointment at [PICKUP_LOCATION] during [PICKUP_HOURS]. Sundays are delivery only.
How do I keep my cake safe in Townsville heat?
Keep it in air-con, carry it flat on the car floor with the air-con on, and never leave it in a parked car. Every cake comes with a care card.
Cake care tipsEverything else
Do you do corporate or office orders?
Yes: morning teas, farewells, logo cookies and cupcakes, with a proper invoice.
Corporate ordersCan I share photos of my cake? Will you post my cake?
Please share and tag me! I only post your cake if you say yes on the form, and I never show faces or tag you without asking. Tell me if it's a surprise.
Still wondering? Email [EMAIL] or message me on Facebook.
Now booking
Let’s make your Townsville celebration
Tell me your date and your idea. I reply within 24 hours with a written quote.